IT and Operations Solutions

Help Desk Support

Responsive Help Desk Support for Your Team
Our responsive help desk support services provide timely assistance for your team, ensuring technical issues are resolved quickly and efficiently.
Our services include:

24/7 Support

We offer round-the-clock support to address technical issues whenever they arise.

Remote and On-Site Support

We provide both remote and on-site support to ensure your team gets the help they need, wherever they are.

Issue Resolution

We resolve technical issues quickly, minimizing downtime and keeping your team productive.

User Training

We offer training sessions to help your team get the most out of your IT systems and tools.

Ticketing System

We use a ticketing system to track and manage support requests, ensuring issues are resolved in a timely manner.
With our help desk support services, you can ensure your team has the technical support they need to stay productive and focused on their work.

What our clients say about us

As President of Hoffman Construction Company, I’ve been thoroughly impressed by Walker Media Agency’s comprehensive revamp of our branding and advertising effort. From a dynamic website overhaul to captivating TV and Radio ads, innovative recruitment strategies, and striking billboards, their work has been a revelation. The team’s creativity, commitment, and strategic insight have not only enhanced our market presence but also elevated our ability to attract premier talent. Walker Media Agency is, without a doubt, the go-to partner for businesses ready to elevate their brand to the next level.

5
Chris Goss
President

The Walker Media Agency truly exceeded all my expectations in the comprehensive revamp of our website, alongside providing stellar marketing and IT support for my manufacturing business. Their team demonstrated an unparalleled depth of knowledge in both design and functionality, ensuring that our new online presence not only looks fantastic but operates seamlessly across all devices. They’ve been a valuable partner in our business’s growth and success. Their dedication, expertise, and innovative solutions have not only improved our digital footprint but have also positioned us strongly in a competitive market. I couldn’t be more pleased with the results and the ongoing support we receive from them.

5
Coye Harrett

Walker Media is a fantastic partner; they communicate in a clear and concise manner. We will be doing business with them for many years to come.

5

We work with Walker Media for all our social media content. They are very responsive and have come up with some great ideas to expand our digital footprint. I highly recommend them.

5
Norm Keene

Matt and the rest of his team are attentive, knowledgeable and have a very diverse skill set that can provide robust marketing solutions, as well as solve virtually any IT issue.

5
Scott Elder
Trusted By Brands Big and Small
Wisconsin Institute for Law & Liberty
APLS
Hoffman Construction Company
Frasers
DCI
Best Self Storage
McIver Engineering & Controls
Wisconsin Homeowners Alliance
Nigro Dermatology Group
Family Friendly Workplaces
Lake Assault Boats
PS Companies